How business travel agencies can strengthen customer loyalty with added-value connectivity solutions
Boost loyalty and revenue by offering reliable mobile connectivity as part of your business travel agency’s service portfolio.
In today’s business travel landscape, agencies face increasing pressure to deliver more than just flight bookings and hotel reservations. Corporate clients now expect seamless experiences, end-to-end support, and smart digital services that make every trip feel effortless.
One often overlooked—but high-impact—way to differentiate an agency is by offering reliable mobile connectivity to travelers. Here’s how becoming a connectivity partner can help agencies stand out and keep their clients coming back.
Connectivity: from Nice-to-Have to Essential
Business travelers are no longer willing to rely on patchy hotel Wi-Fi or unpredictable roaming charges. They need instant, secure access to email, collaboration tools, and cloud applications wherever they go.
By including mobile data plans, eSIMs, or tailored connectivity packages as part of their service offering, travel agencies show their customers they understand their day-to-day challenges—and are ready to help them stay productive on the move.
Four benefits for travel agencies
Here are some of the key ways connectivity can create added value for agencies and their clients:
- Stronger customer loyalty: Offering convenient, pre-arranged mobile connectivity saves clients time, hassle, and unexpected costs. When travelers feel looked after, they’re more likely to book with the agency again and recommend their services.
- New revenue streams: Bundling connectivity solutions into travel packages creates an additional, predictable revenue source. Whether offered as part of a premium tier or as an optional add-on, agencies are monetizing a real customer need.
- Enhanced brand reputation: Agencies that invest in innovative solutions demonstrate their commitment to high-quality service. Clients increasingly expect travel partners to be digital-first and forward-thinking—offering connectivity reinforces that image.
- Simplified travel management: With centralized mobile data plans, agency clients gain better control over usage and costs, reducing billing surprises and expense-report headaches. For travel managers, this adds clarity and predictability to every trip.
Partnering with MTX Connect as resellers: how It works
By partnering with MTX Connect, travel agencies gain access to flexible connectivity packages designed specifically for international business travel. From self-service portals to 24/7 support, everything is built to integrate seamlessly with their operations.
Let’s explore what’s possible
Ready to discover how connectivity can help you grow your business and delight your customers?
Get in touch with our team to explore partnership opportunities and find the right solution for your clients.